// For exchange and transfer offices
Money exchange and remittance (hawala) system
In an exchange or transfer office, small mistakes are expensive. The rate changes several times a day, the cash box holds dinars, dollars and other currencies, and an agent in another province says the money arrived while your books say it didn't. At the end of the day you spend an hour or more matching the ledger to the cash.
We build exchange and remittance systems around how your office works: every operation is recorded with its rate, time and the employee who made it, and every cash box and agent has a clear balance.
Where the numbers get lost
Most offices start with a ledger or Excel. That works until there's more than one employee or more than one agent. Then the problems start:
- An operation recorded at an old rate after the rate changed
- Your balance with an agent differs from theirs
- You don't know if a transfer has been paid out yet
- The daily closing doesn't match the cash in the box
- An operation was edited and you don't know by whom
What the system does
We choose with you the parts your office needs and build them on your existing steps:
- Exchange rates: update during the day; each operation keeps its rate
- Currency buying and selling with a printed receipt
- Cash boxes: balance per box per currency, and transfers between boxes
- Agents and branches: an account per agent, with a statement of transfers and balances
- Transfers: record outgoing and incoming transfers and track status until payout
- Daily closing: match cash against the system and produce an end-of-day report
- Audit log: every edit or deletion saved with name and time
- Permissions: staff record operations; only managers change rates and see profit
About licensing and official requirements
We build the system around how your office works. Licensing and regulatory requirements are yours and your accountant's to define, since you know exactly what is required of you. We can add the reports and fields you need so you can produce them easily instead of compiling them by hand.
Security and data
In a system that handles money, security isn't an add-on. Each employee logs in with their own account, permissions follow their role, and data is backed up. Your data is yours, you can ask for a copy at any time, and you choose whether the system runs on your own server or we host it.
How we work with you
We start with a session to understand how your office runs: currencies, agents, how you record transfers today, and which reports you need. Then a clear quote and stages. At each stage you test with your staff before we continue, and we train them before go-live.
From our work
- A money-exchange system recording buy and sell operations and cash-box balances
- A remittance system for a money-transfer office, tracking each transfer from sending to payout, with agent accounts
Questions about this service
How does it handle rate changes during the day?
A manager updates the rate from one screen, and each operation keeps the rate it was made at. Profit reports stay correct even if the rate changes several times in one day.
Can I follow agents in other provinces?
Yes. Each agent has an account and a statement of transfers and balances. If you want, we can give an agent limited access to see only their own transfers.
Will it produce the officially required reports?
You and your accountant define the official requirements based on your licence. Tell us which reports you need and we'll add them in the format you need.
Will I know if someone edits or deletes an operation?
Yes. Every edit or deletion is logged with the employee's name, the time, and the values before and after. We can also restrict deletion to managers.
How much does an exchange and hawala system cost?
It depends on the size of your office: currencies, branches, agents and reports. We ask a few questions and give you a clear quote before starting. Payment can be split across stages.
Related services
Custom software and systems
A system or app that follows how your business works, instead of bending your work to fit ready-made software.
WhatsApp messaging, OTP and system integration
Automatic WhatsApp messages from your system: order confirmations, debt or appointment reminders, OTP codes, plus connected systems.
Inventory, sales and point-of-sale system
Know what's in stock, what sold and who owes you, in dinars and dollars, across several branches.
Want a daily closing that matches the first time?
Tell us how your office works today, and we'll explain what the system would look like.